PRIVACY POLICY ​

Your privacy is extremely important to us and we are committed to fair practices that protect your information. This Privacy Policy is provided to explain our information practices and the choices you can make about the way your information is collected and used.

Scope of this Privacy Policy 

Please be aware that this Privacy Policy does not govern all the information we may process but it does govern the handling of personal information we receive from our clients and customers. In all instances, we are committed to transparency with our clients and customers and protecting your data privacy. 

Sources of Personal Data

We obtain information about individuals primarily in these ways:

When you visit our Sites or contact us directly about becoming a customer or client about obtaining other information from us

When you become a customer or client

When you contact us for help desk services

When you provide personal information to us externally such as at events or networking get-togethers.

This Privacy Policy governs how we collect and process information obtained from your visits to our Sites, when you contact us directly in some manner, or when you engage with us during external venues.

Definitions

This Privacy Policy relates to information collected by Serving Alongside Ministry (SAM), its employees, and contractors collectively referred to in this Privacy Policy as “we” or “us” through the use of our Sites, their features, the services we provide and information available through our Sites.

“You” or “your” refers to the individual who uses our Sites, features, or services, or accesses available information, or engages with us directly by email, telephone, or in person.“

Cookies” are files containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 

As used in this Privacy Policy, the terms “using” and “processing” information include using cookies on a computer, subjecting information to statistical or other analysis, or handling information in any way, including but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization.

“Sites” include our company websites, our private and public Facebook pages, and our third party transaction pages used for sales and “opt-in” opportunities.

We collect information from three types of individuals:

Our customers are individuals and businesses who have purchased or signed up for one of our online products.

Subscribers are individuals who sign up for free or paid coaching content from our Sites. If you submit your email to download a PDF, or to sign up for our email list, you are probably a subscriber. Subscriber data includes but is not limited to first name, last name, phone number, and email address.

Individuals at external venues who provide information in order to sign up for our email list for the purpose of receiving information about our products and services, newsletters, and announcements, etc., and individuals who provide comments on our blog posts. 

What Information Do We Collect?

Depending on your use of our Sites or direct interaction with us, we collect two types of information: personal information and non-personal information.

Personal Information

Personal information identifies you or may be used in combination with other pieces for personal information to identify you. Examples of personal information include your name, company name, address, email address, telephone number, and billing and credit card information. Personal information can also include information that does not identify you but could be combined with other information in a way that enables you to be identified. This includes information such as age, gender, profession, zip code, IP address and current location. 

Non-Personal Information

Non-personal information is information that cannot be used or combined with other information to identify or contact you. This includes browser types, domain names, and statistical data involving the use or our Sites.

Where and When is Information Collected From Customers and Subscribers?

We will collect personal information that you submit to us or that you provide to us in some other manner:

Registering for One of Our Sites and in the Course of Using Our Products and Services 

Customers may be required to establish an account in order to take advantage of certain features for our Sites. If you wish to establish an account, you will be required to provide us with information (including personal information and non-personal information). In addition, we may obtain your personal information from you if you identify yourself to us by sending us an email with questions or comments.

Do We Collect Information From Children Under 16 Years of Age?

We are committed to protecting the privacy of children. Our products and services are not designed for or directed to children under the age of 16.

We do not collect personal information from any person we actually know is under the age of 16.

What Do We Do With The Information We Collect From Customers, Subscribers, And Other Individuals?

As it pertains to your individual use of our Sites, we use the information collected to provide you with an excellent overall experience interacting with us and when using our Sites. In addition, we use the information to help us understand who uses our offerings; for internal purposes such as operating and improving our Sites, products and services; to contact you for customer service and billing purposes; and to facilitate the delivery of our advertising and offerings, in some cases using your email to send information to you and information about our products and services.

We also use personal information to send you welcome emails and other email communications related to our Sites. We always give you the option to unsubscribe in every email that we send you.

If you identify yourself to us by sending us an email with questions or comments, we may use your information to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference. 

We also use the information collected to send announcements and updates regarding changes to our Terms of Use, Privacy Policy, or when making pricing changes. You will not be able to unsubscribe from these types of announcements and updates as they contain important information relevant to your use of our Sites and services.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

Outside Contractors and Third Party Processors

We may employ independent contractors to provide specific services related to our Sites, products, and services such as hosting, credit card processing, fraud screening, mailing list hosting, technical support and internal support. In the course of providing products and services to us, these contractors may have access to information collected through our Sites, including your personal information. We require that these contractors agree to protect the privacy of your personal information with the Privacy Policy and not to use or disclose your personal information for any purpose other than providing us with the products or services for which we contracted.

Laws and Legal Rights

We may disclose your information if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule of law, a subpoena, a search warrant, a court or regulatory order, or other valid legal processes.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of SAM or in the event we discontinue our business or file a petition or have filed against us a petition of bankruptcy, reorganization, or similar proceeding, provided the third party agrees to adhere to this Privacy Policy 

Affiliates

We may disclose information about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to one of our Corporate Affiliates will be treated by that Corporate Affiliate in accordance with the terms for this Privacy Policy.

Does This Privacy Policy Apply When I Link to Other Websites or Services?

Our Sites or services may provide you with access to other websites or services. We are not responsible for the privacy practices of any websites or services other than our own. You are encouraged to read the privacy policy of each website or service you engage with. Our Privacy Policy applies solely to information collected by us through our Site, products, or services.

Is Information Collected by Us Secure? 

We take precautions to protect the security of your information. We have physical, electronic and managerial procedures and safeguards in place to help prevent unauthorized access to your information. However, no system is failsafe, including encryption systems. Your information could be unlawfully accessed by individuals, by people who make mistakes, or people who fail to follow our internal policies. While we use reasonable efforts to protect your information, we cannot provide a guarantee of absolute security of personal information. In providing us with your personal information and using our Sites and services, you agree that intentional misconduct will be the sole standard used to measure our non-compliance with this policy.

Could My Information Be Transferred To Other Countries?

Personal information that you publish on any of our Sites or submit for publication on any of our Sites may be accessible, via the Internet, around the world. In such cases, we cannot prevent the use or misuse of such information by others.

What Choices Do You Have Regarding the Collection, Disclosure, and Distribution of Your Personal Information?

Except as otherwise described in this Privacy Policy, we will only use personal information for the purposes described herein, or as otherwise disclosed to you at the time we request personal information from you. You must “opt-in” and give us permission to use your personal information for any other purpose. You may also, at any time, change your preferences and “opt out” of receiving further marketing communications from us by clicking the “unsubscribe” link at the bottom of our communication or by contacting us via email.

Changes to the Privacy Policy

From time to time we may change our Privacy Policy. We will notify you when such changes apply directly and significantly to the use or disclosure of your personal information. We will not generally notify customers or subscribers of insignificant changes that do not materially affect our use of your personal information.

You are encouraged to review our Privacy Policy for changes from time to time. If at any time you identify a non-significant change that is unacceptable to you, please contact us immediately and stop using our Sites and services until the concern is resolved. You agree that your continued use of our Sites, products, and services following the posting of non-significant changes constitutes your acceptance of those changes.

Your privacy is extremely important to us and we are committed to fair practices that protect your information. This Privacy Policy is provided to explain our information practices and the choices you can make about the way your information is collected and used.

Scope of this Privacy Policy 

Please be aware that this Privacy Policy does not govern all the information we may process but it does govern the handling of personal information we receive from our clients and customers. In all instances, we are committed to transparency with our clients and customers and protecting your data privacy. 

Sources of Personal Data

We obtain information about individuals primarily in these ways:

When you visit our Sites or contact us directly about becoming a customer or client about obtaining other information from us

When you become a customer or client

When you contact us for help desk services

When you provide personal information to us externally such as at events or networking get-togethers.

This Privacy Policy governs how we collect and process information obtained from your visits to our Sites, when you contact us directly in some manner, or when you engage with us during external venues.

Definitions

This Privacy Policy relates to information collected by Serving Alongside Ministry (SAM), its employees, and contractors collectively referred to in this Privacy Policy as “we” or “us” through the use of our Sites, their features, the services we provide and information available through our Sites.

“You” or “your” refers to the individual who uses our Sites, features, or services, or accesses available information, or engages with us directly by email, telephone, or in person.“

Cookies” are files containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 

As used in this Privacy Policy, the terms “using” and “processing” information include using cookies on a computer, subjecting information to statistical or other analysis, or handling information in any way, including but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization.

“Sites” include our company websites, our private and public Facebook pages, and our third party transaction pages used for sales and “opt-in” opportunities.

We collect information from three types of individuals:

Our customers are individuals and businesses who have purchased or signed up for one of our online products.

Subscribers are individuals who sign up for free or paid coaching content from our Sites. If you submit your email to download a PDF, or to sign up for our email list, you are probably a subscriber. Subscriber data includes but is not limited to first name, last name, phone number, and email address.

Individuals at external venues who provide information in order to sign up for our email list for the purpose of receiving information about our products and services, newsletters, and announcements, etc., and individuals who provide comments on our blog posts. 

What Information Do We Collect?

Depending on your use of our Sites or direct interaction with us, we collect two types of information: personal information and non-personal information.

Personal Information

Personal information identifies you or may be used in combination with other pieces for personal information to identify you. Examples of personal information include your name, company name, address, email address, telephone number, and billing and credit card information. Personal information can also include information that does not identify you but could be combined with other information in a way that enables you to be identified. This includes information such as age, gender, profession, zip code, IP address and current location. 

Non-Personal Information

Non-personal information is information that cannot be used or combined with other information to identify or contact you. This includes browser types, domain names, and statistical data involving the use or our Sites.

Where and When is Information Collected From Customers and Subscribers?

We will collect personal information that you submit to us or that you provide to us in some other manner:

Registering for One of Our Sites and in the Course of Using Our Products and Services 

Customers may be required to establish an account in order to take advantage of certain features for our Sites. If you wish to establish an account, you will be required to provide us with information (including personal information and non-personal information). In addition, we may obtain your personal information from you if you identify yourself to us by sending us an email with questions or comments.

Do We Collect Information From Children Under 16 Years of Age?

We are committed to protecting the privacy of children. Our products and services are not designed for or directed to children under the age of 16.

We do not collect personal information from any person we actually know is under the age of 16.

What Do We Do With The Information We Collect From Customers, Subscribers, And Other Individuals?

As it pertains to your individual use of our Sites, we use the information collected to provide you with an excellent overall experience interacting with us and when using our Sites. In addition, we use the information to help us understand who uses our offerings; for internal purposes such as operating and improving our Sites, products and services; to contact you for customer service and billing purposes; and to facilitate the delivery of our advertising and offerings, in some cases using your email to send information to you and information about our products and services.

We also use personal information to send you welcome emails and other email communications related to our Sites. We always give you the option to unsubscribe in every email that we send you.

If you identify yourself to us by sending us an email with questions or comments, we may use your information to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference. 

We also use the information collected to send announcements and updates regarding changes to our Terms of Use, Privacy Policy, or when making pricing changes. You will not be able to unsubscribe from these types of announcements and updates as they contain important information relevant to your use of our Sites and services.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

Outside Contractors and Third Party Processors

We may employ independent contractors to provide specific services related to our Sites, products, and services such as hosting, credit card processing, fraud screening, mailing list hosting, technical support and internal support. In the course of providing products and services to us, these contractors may have access to information collected through our Sites, including your personal information. We require that these contractors agree to protect the privacy of your personal information with the Privacy Policy and not to use or disclose your personal information for any purpose other than providing us with the products or services for which we contracted.

Laws and Legal Rights

We may disclose your information if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule of law, a subpoena, a search warrant, a court or regulatory order, or other valid legal processes.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of SAM or in the event we discontinue our business or file a petition or have filed against us a petition of bankruptcy, reorganization, or similar proceeding, provided the third party agrees to adhere to this Privacy Policy 

Affiliates

We may disclose information about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to one of our Corporate Affiliates will be treated by that Corporate Affiliate in accordance with the terms for this Privacy Policy.

Does This Privacy Policy Apply When I Link to Other Websites or Services?

Our Sites or services may provide you with access to other websites or services. We are not responsible for the privacy practices of any websites or services other than our own. You are encouraged to read the privacy policy of each website or service you engage with. Our Privacy Policy applies solely to information collected by us through our Site, products, or services.

Is Information Collected by Us Secure? 

We take precautions to protect the security of your information. We have physical, electronic and managerial procedures and safeguards in place to help prevent unauthorized access to your information. However, no system is failsafe, including encryption systems. Your information could be unlawfully accessed by individuals, by people who make mistakes, or people who fail to follow our internal policies. While we use reasonable efforts to protect your information, we cannot provide a guarantee of absolute security of personal information. In providing us with your personal information and using our Sites and services, you agree that intentional misconduct will be the sole standard used to measure our non-compliance with this policy.

Could My Information Be Transferred To Other Countries?

Personal information that you publish on any of our Sites or submit for publication on any of our Sites may be accessible, via the Internet, around the world. In such cases, we cannot prevent the use or misuse of such information by others.

What Choices Do You Have Regarding the Collection, Disclosure, and Distribution of Your Personal Information?

Except as otherwise described in this Privacy Policy, we will only use personal information for the purposes described herein, or as otherwise disclosed to you at the time we request personal information from you. You must “opt-in” and give us permission to use your personal information for any other purpose. You may also, at any time, change your preferences and “opt out” of receiving further marketing communications from us by clicking the “unsubscribe” link at the bottom of our communication or by contacting us via email.

Changes to the Privacy Policy

From time to time we may change our Privacy Policy. We will notify you when such changes apply directly and significantly to the use or disclosure of your personal information. We will not generally notify customers or subscribers of insignificant changes that do not materially affect our use of your personal information.

You are encouraged to review our Privacy Policy for changes from time to time. If at any time you identify a non-significant change that is unacceptable to you, please contact us immediately and stop using our Sites and services until the concern is resolved. You agree that your continued use of our Sites, products, and services following the posting of non-significant changes constitutes your acceptance of those changes.

Eric and Rachel DUFOUR

© 2023 SAM | Privacy Policy

Eric and Rachel DUFOUR

© 2023 SAM | Privacy Policy